Shipping and Sales Information
Processing your order may take anywhere from 2-7 Business Days depending on the time of day your order was placed. An order placed using free ground shipping may take up to 5 days to process and up to 7 days in transit (to west coast) for a total of 12 Business Days (although its usually closer to 5).
MHO strives to maintain an accurate inventory, but it is never 100% accurate. MHO operates 14 retail locations from which product is pulled for orders. There is a slim possibility that an item ordered on the site gets sold in the store before it can be boxed and shipped for an online order. The accuracy of the online inventory is also affected by shoplifting and clerical errors.
Return shipping labels are not provided
Mountain High Outfitters uses FedEx and USPS for all shipping.
MHO offers free shipping on orders over $49, using any trackable shipping method. Free shipping is not available on orders with a total weight over 30 lbs. or on oversized items such as crash pads, dog beds, etc.
**Mountain High reserves the right to cancel any order that may have been processed incorrectly due to website or user error. This includes orders submitted with product, coupon code or a promotion that was not displayed or executed as intended. **
2019 Holiday Shipping Info
For Christmas delivery (Dec. 24), orders must be received by these dates and times (CST):
Free Shipping on Orders over $49: ANY ORDERS PLACED AFTER DEC 19, USING FREE SHIPPING METHOD, MAY ARRIVE AFTER CHRISTMAS
Express Shipping:
Fedex 2-Day - Thursday Dec. 20 - NOON (12PM)
Fedex Next Day Air - Friday Dec. 21 - NOON (12PM)