Shipping and Sales Information

Orders of $69 or more qualify for free shipping!
Orders under $69 ship for a flat rate of $8.50 for standard shipping
Orders usually process and ship within 1-3 days. Delivery times depend on your shipping address location and can take anywhere from 2 to 10 business days. However, this is not a guarantee, and some orders may take longer
Most orders placed after 3pm CST will not be processed until the following day. If you place it after 2pm on a Friday, it will not be processed until the following Monday.
Item availability : MHO operates 13 retail locations from which product is often sourced for orders. There is a very slim possibility that an item ordered on the site gets sold in the store before it can be boxed and shipped for an online order.
If there is a chance of package theft or destruction, contact us and make arrangements for signature delivery. Mountain High is not responsible for theft or destruction of package.
Return shipping labels are not provided
MHO uses UPS and USPS for all shipping.
Free shipping is not available on orders with a total weight over 35 lbs. or on oversized items such as crash pads, dog beds, etc.
Mountain High reserves the right to cancel any order that may have been processed incorrectly due to website or user error. This includes orders submitted with product, coupon code or a promotion that was not displayed or executed as intended.
Due to manufacturing delays, we are unable to accommodate bulk re-shipper orders at this time. Any order flagged as a bulk re-shipper may be canceled and refunded with or without notice.

2020 Holiday Shipping Info

For Christmas delivery (by Dec. 24), orders must be received BEFORE these dates and times (CST):

Free Shipping on Orders over $69: 11:59pm DEC 15 - ANY ORDERS PLACED AFTER THIS TIME USING FREE SHIPPING METHOD MAY ARRIVE AFTER CHRISTMAS

2-Day Shipping - Friday Dec. 18 - NOON (12PM)

Next Day Air Shipping - Saturday Dec. 19 - NOON (12PM)