free shipping on all orders over $50

Shipping and Sales Information

Processing your order may take anywhere from 2-7 Business Days depending on the time of day your order was placed. An order placed using free ground shipping may take up to 5 days to process and up to 7 days in transit (to west coast) for a total of 12 Business Days, although its usually closer to 5.  Shipping to the Southeast and Midwest is usually 1 to 4 days via Fedex ground.  Saturday and Sunday do not count as Fedex does not pick up on weekends.  

We strive to maintain an accurate inventory, but it is never 100% accurate. Mountain High Outfitters operates 12 retail stores from which we pull product for our internet sales. There is a slim possibility that an item ordered on the site gets sold in the store before we get a chance to pull it. The accuracy of our online inventory is also affected by shoplifting and clerical errors.

  • Free return shipping (from Mountain High to customer) for exchanges is only available to customers in the US and Puerto Rico.
  • Mountain High Outfitters uses FedEx and sometimes USPS for all shipping.
  • We offer free shipping on internet orders over $49 to the lower 48 states.  Free shipping may be any trackable method of our choosing. Free shipping is not available on orders with a total weight over 20 lbs. or on oversized items such as crash pads, dog beds.

**Mountain High reserves the right to cancel any order that may have been processed incorrectly due to website or user error. This includes orders submitted with product, coupon code or a promotion that was not displayed or executed as intended. **

 

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2016 Holiday Shipping Info

For Christmas delivery (Dec. 24), orders must be received by these dates and times (CST):

 Free Fedex Ground Shipping on Orders over $49 :

  • ANY ORDERS PLACED AFTER DEC 19, USING FREE SHIPPING METHOD, MAY ARRIVE AFTER CHRISTMAS

Express Shipping : 

  • Fedex 2-Day        -       Wednesday    Dec. 21 - NOON   (12PM)
  • Fedex Next Day Air - Thursday         Dec. 22 - NOON  (12PM)
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