free shipping on all orders over $50

Shipping and Sales Information

Processing your order may take anywhere from 2-7 Business Days depending on the time of day your order was placed. An order placed using free ground shipping may take up to 5 days to process and up to 7 days in transit (to west coast) for a total of 12 Business Days (although its usually closer to 5). 

We strive to maintain an accurate inventory, but it is never 100% accurate. Mountain High Outfitters operates 13 retail locations from which we pull product for our product. There is a slim possibility that an item ordered on the site gets sold in the store before we get a chance to pull it. The accuracy of our online inventory is also affected by shoplifting and clerical errors.

  • Return shipping labels are not provided
  • Free shipping on exchanges from Mountain High to customers is only available to customers in the US and Puerto Rico.
  • Mountain High Outfitters uses FedEx and sometimes USPS for all shipping.
  • We offer free shipping on orders over $49.  Free shipping may be any trackable method of our choosing. Free shipping is not available on orders with a total weight over 25 lbs. or on oversized items such as crash pads, dog beds.

**Mountain High reserves the right to cancel any order that may have been processed incorrectly due to website or user error. This includes orders submitted with product, coupon code or a promotion that was not displayed or executed as intended. **

 

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2018 Holiday Shipping Info

For Christmas delivery (Dec. 24), orders must be received by these dates and times (CST):

 Free Shipping on Orders over $49 :

  • ANY ORDERS PLACED AFTER DEC 19, USING FREE SHIPPING METHOD, MAY ARRIVE AFTER CHRISTMAS

Express Shipping : 

  • Fedex 2-Day        -       Thursday    Dec. 20 - NOON   (12PM)
  • Fedex Next Day Air - Friday         Dec. 21 - NOON  (12PM)
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